---
title: 5 Tips To Get You Started
description: After you have been through training, here are 5 quick tips on common problems that will help you get your first 3 proposals done
---

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# 5 Tips To Get You Started

## After you have been through training, here are 5 quick tips on common problems that will help you get your first 3 proposals done

Here are 5 things that will help you complete your first 3 proposals. They are common issues that people run into.  After doing these a few times, this will become second nature.

1. **What if I can't log into my account?** 
     1. If you are having problems logging into your account, first make sure you have activated your account.  You should have gotten an email from support@rhinodox.com.  If you haven't activated your account, contact your admin to re-send the activation email.
     2. If you have activated your account try the 'Forgot Password' link at the login screen at https://app.RhinoDox.com.
     3. If you still have issues, please email support@rhinodox.com
     4. For reference, [here is an article about logging in](https://helpcenter.rhinodox.com/knowledge/login-issues?hsLang=en).
2. **How do I create a project?** 
     1. **Click [here for step by step instructions on creating a project](https://helpcenter.rhinodox.com/knowledge/create-a-project-in-rhinodox?hsLang=en)**
3. **I don't see my GC's contact in the drop down list on the Project Details page** 
     1. It's possible that your GC contact is not in the database.
     2. Once you enter the Contact, going forward it will always be there as a drop down
     3. [**Click here**](https://helpcenter.rhinodox.com/knowledge/entering-a-gc-contact?hsLang=en) to see how to add a GC contact to your proposal
4. **I don't see my name, phone and email on my bid.** 
     1. RhinoDox will personalize your bid by putting your name, email and phone on your proposal.
     2. **[Click here](https://helpcenter.rhinodox.com/knowledge/how-to-setup-my-information?hsLang=en)** if you don't see your information on your bid.
5. **I need to make a change to my bid, should I revise it or rebid it?** 
     1. RhinoDox will track the number of Rebids on a project
     2. Over time, we can run analytics on how many times you have to bid a project to win it.
     3. Bid Revisions are used for small changes that usually happen on the same drawing issuance.
     4. Rebids are used when a new set of drawings or addendums come out.
     5. They both allow you to modify the last proposal you sent out, but bid revisions are not tracked.
     6. **[Click here](https://helpcenter.rhinodox.com/knowledge/what-is-revise-bid-vs-rebid?hsLang=en)** for a detailed breakdown of choosing Revise or Rebid

 

**Hopefully these tips get you going.  If you run into any issues, please email support@rhinodox.com.**

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